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The Company shall faithfully comply with relevant laws and regulations such as the Personal Information Protection Law, and handle it appropriately regarding the collecting, managing and using of personal information with the performance of business.

Personal Information Handled by The Company

The Company shall faithfully comply with relevant laws and regulations such as the Personal Information Protection Law, and handle it appropriately regarding the collecting, managing and using of personal information with the performance of business.

1.The Company handle the following types of personal information.

(1)  Personal information concerning the business activities (Manufacture and Sales of Japanese Tea)
In accordance with relevant laws and regulations such as the Personal Information Protection Law and this policy, the Company will properly acquire and strictly control the personal information, and will not use it in principle except for the purposes stated in this policy.

(2)  Collecting of personal information for the management and safety
For the smooth execution of business, for the safety of business and the safety of our employees, the Company will collect, store and use the information concerning the access record to Web, e-mails, various inquiries and including telephone recording records. In accordance with relevant laws and regulations such as the Personal Information Protection Law and this policy, the Company will properly acquire and strictly control these information, and will not use it in principle except for the purposes stated in this policy.

2.Personal information collected will be retained for the period specified within the Company, then it will be sequentially destroyed. In addition, the Company will abandon the resume etc. of those who have not been adopted for recruitment activities of employees, and not possess the information. The employee information will be kept for the period when storage is obliged by the relevant laws and regulations, and will be sequentially destroyed after that.

 Purpose of Using Personal Information

The Company shall faithfully comply with relevant laws and regulations such as the Personal Information Protection Law, and handle it appropriately regarding the collecting, managing and using of personal information with the performance of business.

1.  The purpose for which the Company collects personal information are stated as the scope and method of the next business conducted by the Company.

(1)  Extent of business to use
Manufacture and Sales of Japanese Tea

(2) Now to use
1.Information on the Company’s business etc
2.Providing information on the reporting, communication, and contents of the Company’s business
3.Performing a questionnaire investigation for the enhancement of the services provided by the Company and the employee training
4.To facilitate the Company’s business
5.Others for the performance of the work related to 1. to 4. above

2.In the case of handling personal information beyond the extent necessary for achieving the purpose of use specified pursuant to the provision of the previous paragraph, the Company will obtain the consent of the person himself / herself in advance.

3.Notwithstanding the provisions of the previous two paragraphs, in the following cases, the Company may use personal information beyond the extent necessary for achieving the specified purpose of use.

(1) When based on the laws and regulations
(2) When it is necessary to protect the life, body or property of a person, and it is difficult to obtain the consent of the person himself / herself
(3) When it is particularly necessary for the improvement of public health or the healthy fostering of children, and it is difficult to obtain consent of the person himself / herself
(4) When it is necessary to cooperate with a national institution, or a local public entity, or a person who received the consignment in carrying out the affairs prescribed by laws and regulations when there is a risk of interfering with the performance of the affairs by obtaining the consent of the principal

Proper Acquisition and Minimum Principles

1.The Company will acquire personal information legitimately and properly instead of through fraudulent or other improper means.
2.The Company will not acquire any personal information that is considered necessary without obtaining prior consent from the person himself / herself in advance, unless provided by the laws and regulations.
3.Personal information acquired by the Company shall be limited to the minimum and necessary for achieving the purpose of use. Personal information collected by questionnaire etc. is limited to what the Company need to produce summary result.
4.Notwithstanding the third provision above, the Company shall be entered into a contract or other document (including electromagnetic records, the same shall apply in this paragraph) as a result of concluding a contract with the principal In the case of acquiring personal information of the person himself / herself In addition to the personal information of the person himself / herself written directly in writing from himself / herself, clearly indicate to himself / herself the purpose of use in advance. However, when it is necessary to protect the life, body or property of a person or when based on the laws and regulations,the purpose of use may not be specified.

Insure the Accuracy of the Contents of Personal Data

The Company will keep personal data accurate and up to date within the range necessary for achieving the purpose of use, and work hard to eliminate the personal data without delay when it is no longer needed.

Safety Management Measures

The Company will take preventive measures against unauthorized access, loss, tampering, leakage, etc. on personal data handled by the Company, and take appropriate measures in terms of organizational, physical, human and technologically related to protection of personal information. In addition, internal rules necessary for safety control measures shall be established and implemented.

Supervision of the Employee

In order for employees to handle personal data, the Company shall conduct necessary and appropriate supervision of the employee (The term refers to all persons engaged in the Company's business such as officers, employees, contract employees, temporary staffs, whether or not employment contracts are made. Below, same in this policy.) to ensure the safety management of said personal data can be planned. The Company also regularly provide education and guidance to all employees in order to thoroughly protect personal information.

Selection of Consignees and Supervision

1.Due to the business activities, the Company may consign the operations of various procedures, surveys, public relations activities, etc. to outsourced operators. In the case of consigning all or a part of the handling of personal data to outsourced operators, the Company will establish standards for selecting consignees from operators that are deemed to be able to handle appropriately and surely, select outsourced operators and conclude an appropriate consignment contract in accordance with this standard.
2.In the case of consigning all or a part of the handling of personal data, the Company will conduct necessary and appropriate supervision of consigned operators for the safety management of personal data.

Providing Personal Information to A Third Party

In principle, the company will not provide to third parties with any possessed personal data without obtaining the person’s consent in advance. However, except for the following cases.

(1) When based on the laws and regulations
(2) When it is necessary to protect the life, body or property of a person, and it is difficult to obtain the consent of the person himself / herself
(3) When it is particularly necessary for the improvement of public health or the healthy fostering of children, and it is difficult to obtain consent of the person himself / herself
(4) When it is necessary to cooperate with a national institution, or a local public entity, or a person who received the consignment in carrying out the affairs prescribed by laws and regulations when there is a risk of interfering with the performance of the affairs by obtaining the consent of the principal

Chief Privacy Officer

The Company will establish Chief Privacy Office, develop and manage the system to the realization of personal information protection.

Complaints and Consultations Counter

For complaints and consultations concerning the company's handling of personal information, please contact the following counter.

(Complaints and Consultations Counter)
Post Code 610-0241
3 Koazanamiki, Minami, Ujitawara-cho, Tsuzuki-gun, Kyoto
Yanoen Inc.
Tel: +81 774-88-4188

Display of the Possessed Personal Data

 1.The Company possesses the following personal data.

(1) Customer list file
(2) E-mail reception / transmission file
(3) Contact information file (Personal data of person who contacted and person who exchange cards)
(4) Purchase history file
(5) Employee related files

2.The business owner is Yanoen Co., Ltd.

3.Purpose of Using Possessed Personal Data

(1) Customer list file
Said 3, 1. Purpose of description
(2) E-mail reception / transmission file
Said 3, 1. Purpose of description
(3) Contact information file (Personal data of person who contacted and person who exchange cards)
Said 3, 1. Purpose of description
(4) Purchase history file
(5) Employee related files
Said 3, 1. (1), (2) 4. Purpose described
(6) Specific personal information file
Limited to the range of use stipulated by Article 9 of the Act on the Use of Numbers to Identify Specific Individuals in Administrative Procedures and for the Submission to Public Offices etc. stipulated by Article 19

Request for Disclosure of Possessed Personal Data

The Company makes a request with a prescribed written form, confirms the identity by presenting al copy of the residence certificate etc., and if the Company judges that the disclosure is appropriate according to the classification below, it will disclose possessed personal data.

1.Disclosure of Possessed Personal Data

The person can request for disclosing the possessed personal data about the person concerned.
However, if it falls under the following circumstances corresponding to the disclosure, all or a part of the possessed personal data may not be disclosed.

(1) If there is a risk of harming the life, body, property or other rights and interests of the person himself / herself, or a third party
(2) If there is a risk of seriously hindering the proper implementation of the business of the Company
(3) If there is an infringement of other legal laws or regulation

2. Correction of Possessed Personal Data

The person can request for correction, supplement or deletion of the concerned personal data (hereinafter regarded as “correction etc.“) if the person believes the personal data that is under possession by the Company is incorrect. Nevertheless, as a result of an immediate and necessary investigation by the Company, if the data content is not erroneous, or if the Company determines that no correction etc. is necessary to achieve the purpose of use, the Company will not perform the correction etc..

3.Suspension of the Use of Possessed Personal Data

The person can request for suspending the usage, or the deletion (hereinafter regarded as “Suspension of Use”) of the possessed personal data based on the reason that the use of the personal information has exceeded the necessary extent or has been obtained by fraudulent activity or has been provided to a third party without justifiable reasons such as not having the consent of the person himself / herself. Nevertheless, when a high cost shall be inevitably incurred or due to other reasons causing difficulties to suspend the use, the Company may take the alternative measures instead of suspending the use.

4.Procedure of Disclosure

The person who seeking disclosure, correction etc. or suspension of the possessed personal data, please make a request to the following disclosure request according to the form prescribed by the Company. In that case, please submit the documents that the person can confirm the identity of himself / herself.

(Billing Address of Disclosure)
Post Code 610-0241
3 Koazanamiki, Minami, Ujitawara-cho, Tsuzuki-gun, Kyoto
Yanoen Inc.
Tel: +81 774-88-4188

(Procedures for Disclosure)
Filing documents list

(1)Bill for disclosure of possessed personal data (documents mentioned the following necessary matters)
Necessary Matter

a.The name of person himself / herself or the imprinting by a seal stamp that matches the name of the person himself / herself
b.Address of the person himself / herself
c.Classification of identity confirmation documents
d.Requested matters
e.Requested Reasons
In the case of requesting the disclosure, identify the information of the person requesting the disclosure and the timing of providing to the Company (the possible range). In case of requesting the correction etc., correct information regarding correction. In the case of requesting the suspension of use, the reason.
f.The name of the proxy or the imprinting by a seal stamp that matches the name of the proxy
g.Address of the proxy
In addition, concerning the above "f." and "g.", it is unnecessary in the case of request by the person himself / herself.

(2)A proof of your identity (a original copy of the residence certificate, a copy of the driver's license, a copy of the passport or a copy of the subject insured card by health insurance)

(3)   A return envelope (the address stated on the proof of your identity such as resident certificate etc. as the mailing address)

(4)

 In the case of a request by a proxy, a document proving the power of proxy is necessary (in the case of a legal proxy such as a family register is needed, in the case of an arbitrary proxy, a letter of attorney is needed)

(Expenses Required for Disclosure)
Please pay 1,000 yen (excluding tax) per case as the expenses when requesting the disclosure.

 Continuous Improvement

1. In order to practice each of the previous paragraph, the Company will continuously consult the discussion, review and improvement regarding the handling of personal information.

2.In order to implement appropriate handling of personal information, the Company will revise this policy appropriately and announce after the change promptly.

Enforcement

Enforcement: 5.10.2018

Yanoen Co., Ltd.
Representative Yoshimi Yano